CUSTOMER CARE LINKS:
Asphalt Guarantee and Maintenance • Asphalt Instruction Sheet • Concrete Guarantee and Maintenance Guide
Concrete Instruction Sheet • Design Process and Criteria • Excavation and Basing Instruction Sheet • Service Areas • Ways to Save
Do not walk on the concrete for 24 hours. Wait 7 days for car parking and truck traffic.
A 2” – 3” gap is left after the form boards are pulled between your yard or landscaping and the concrete. This is your responsibility to fill unless otherwise arranged. If you put new grass up to the concrete, keep it at least an inch lower.
- The surface color or appearance may not be totally uniform due to installation conditions. If your job requires more than one truck load, the different loads can have slightly different shade of color.
- More or less ground moisture, or sun and shade can affect the shade of white.
- In cold or rainy weather, we must cover the concrete with plastic after the pour and finishing. The plastic can leave surface color distinctions where it rested against the concrete.
- Pouring in very hot and/or windy conditions can cause surface crazing. Crazing is caused by rapid evaporation of moisture from the concrete, resulting in what appears to be fine hairline cracks under the top surface, which can be seen when the concrete is wet. These are not of structural concern as they do not affect the life expectancy or quality of the concrete surface.
If we are installing an exposed aggregate surface, cleaning the cement off to expose the aggregate can leave your yard a little messy with concrete powder.
The crew has to wash their tools and forms. We confine this washing to one area of your yard. The grass may be white colored for a short time, but is not affected in the long run. Please discuss any specific areas to limit washing with the concrete foreman.
In some cases, control joints must be sawcut into the concrete (typically garage floors). Be aware the sawcutting process is extremely dusty.
If the crew has to leave plastic protection up, please remove the plastic and dispose of it the next day.
Asphalt Installation/After Concrete Installation
If we are installing asphalt up to your new concrete we need to wait 7 – 10 days for the concrete to cure enough to support the roller for asphalt. If we don’t have to put the roller on the new concrete, as with an adjacent sidewalk, we can install the asphalt a day after the concrete.
Oil and rust will stain the concrete and are very difficult to remove completely. Tree sap and tree leaves can stain new concrete. Weathering over winter will remove these stains. New tires turned sharply can stain the surface.
Do not use salt on your new concrete. Ammonium Nitrate or Ammonium Sulfate Salt can react chemically with the concrete and cause surface scaling.
Upon installation we apply a curing sealant which is good for the first year. We recommend sealing your concrete to protect for surface defects. We offer a penetrating sealer which would be applied 30 days after the installation. Colored or stamped concrete and exposed aggregate installations have special sealers which bring out the colors and texture, which are also applied after the 30 day cure period.
Pouring a New Stoop
The form reinforcements for the stoop extend out from the stoop and may prevent a bobcat from being able to dump concrete in the forms. In that case, we need to back the concrete truck on the yard so the chute reaches the form area.
Concrete is a rigid pavement and is guaranteed to crack with ground movement or material shrinkage during curing. Joints are either tooled or saw cut into concrete at pre-specified intervals so in theory, the cracking occurs in the bottom of the weakened joint areas, rather than randomly across the surface. Even with perfect joint layout, random cracking sometimes occurs. All cracks should be sealed annually to prevent water penetration below the slab.
The Company Sign
Your salesperson will be returning in a week or two to pick up the company sign. Please do not lock it up in your garage. Please call if no one comes to pick up the sign within 3 weeks.
Your Satisfaction Is Our Goal
Please call if there is anything you are not satisfied with.